Written by: Greg Weiss
Without effective onboarding, a shocking 45 percent of employees leave within the probation period. One of the key frustrations we hear business owners have is their inability to successfully onboard their employees.
So article helps position the importance of onboarding and how you can approach it successfully.
Successfully onboarding new employees in scaling and growing businesses is a critical component for fostering a productive and satisfied workforce. A well-executed onboarding process builds trust, aligns employees with organizational values, and lays the foundation for long-term success.
Combining insights from Career 365 and SHRM with best practices from Voxy, we can outline a comprehensive approach for effective onboarding.
1. Building Employee Success Through Structured Onboarding: A 7-Step Model
I authored a book on onboarding which you can get through Amazon.
In it I outline a 7-step alignment choice onboarding model, around successful employee embedding and fit; and rapid productivity.
The following 7 alignment choices are based on the McKinsey 7S framework, and adapted for successful onboarding:
Understanding and aligning with the organization’s values is crucial. Employees should be aware of their own values and how they overlap with those of the organization.
Knowledge of both formal and informal organizational structures aids in adapting to the workplace culture and building relationships.
Establishing a personal brand and managing reputation is important for creating positive first impressions.
Employees should utilize and regularly expand their skill set for job success, particularly during the probation period.
Understanding the business strategy helps employees align their work with organizational goals.
Learning team dynamics and integrating smoothly helps in building trust and confidence.
Quickly adapting to and efficiently using the organization’s systems is essential for performance.
2. Best Practices for Memorable Onboarding Training
Alignment choices are one thing, but creating right context for employee success is another key factor.
According to Voxy, the following best practices ensure impactful onboarding:
Welcoming Atmosphere: Create a welcoming reception to prevent overwhelming new hires.
Tools Support: Use tools like Asana to manage onboarding tasks efficiently.
Corporate Culture Training: Investing in culture training is crucial, especially in hybrid work environments.
Onboarding Mentors Assignment: Assign mentors to support new employees.
Expectation Management: Clearly communicate company expectations and review job descriptions.
Welcome Kit: Provide welcome kits to establish a sense of belonging.
Continuous Feedback: Regularly assess the onboarding process for improvements.
Documented FAQs: Create a FAQ document for common questions.
Communication: Ensure direct and transparent communication with new hires.
3. Strategic Onboarding Over Time
SHRM outlines a strategic approach to onboarding, emphasizing its significance over an extended period. These are:
PreOnboarding Preparation: Before the start, prepare necessary paperwork and tools for electronic processing. Set up workstations and necessary logins.
First Day Goals: Focus on setting expectations and introducing objectives. Social interaction and alignment with corporate culture are key.
Early Check-ins: Conduct a one-month check-in to ensure the employee is comfortable and engaged. Provide manageable on the job training.
Midterm Review: At three to six months, assess the employee’s integration and job satisfaction. This is a critical phase for retention decisions.
End of the First Year: Transition from on the job training to continuous development and discuss compensation and career progression.
A successful onboarding process in scaling and growing businesses should be comprehensive, extending beyond the initial orientation period. It requires a strategic approach that includes building trust, aligning with company values and culture, providing necessary tools and support, assigning mentors, managing expectations, and ensuring continuous development.
By following these practices, businesses can ensure that new hires are not only effectively integrated into the company but also set on a path towards long-term success and satisfaction.
Again if you’d like to learn more about onboarding, reach out to me via firstname.lastname@example.org and visit Amazon for my book.or via career365 both of which provide a comprehensive guide on successful onboarding based on the 7-step alignment choice model.
ABOUT THE AUTHOR
Greg authored 3 practical Career Books, and 1 Book helping Visionary leaders scale their businesses. He is one of Australia’s most experienced HR consultants and leading career coaches. He is the founder and owner of Soulidify and Career365. As an entrepreneur/business owner, Greg has experienced first-hand the joys and frustrations of starting and growing one’s own business.